Home About About Janitronics: Frequently Asked Questions (FAQ)

About Janitronics: Frequently Asked Questions (FAQ)

1. What kind of staff training programs does Janitronics Building Services offer?

Janitronics Building Services retains an elite workforce of dedicated employees who take tremendous pride in their work. That’s why we commit to an industry-leading training and development program for each and every member of our team. Employees receive ongoing education in an ever-increasing number of online modules. We also work with our clients to provide feedback on training programs for your facility.

2. What services does Janitronics Building Services provide?

Janitronics Building Services is a trusted partner in building services. Our clients range from commercial A office buildings to mixed-use environments, laboratories, and controlled environments. More than just a commercial cleaning and janitorial services company, our dedicated team is expertly trained to meet all your building needs. Our wide range of services includes: day porter services, night cleaning services, emergency response support, and post-construction cleaning. We also offer lab space cleaning, controlled environments and cleanroom cleaning, exterior commercial building cleaning, commercial floor care, and more.

3. How does Janitronics Building Services train employees in life sciences cleaning specializations?

At Janitronics, our life science staff take part in a comprehensive training program, which includes instructor led classroom training, Learning Management System (LMS), and onsite training. These staff members train in our state-of-the-art Cleanroom Training Center, where they learn best practices for maintaining life science and cGMP standards. Our curriculum includes hands-on training from our experts and is backed by several life science safety companies. Each employee is required to complete training annually to ensure their safety and compliance with industry regulatory standards.

4. Does Janitronics use green cleaning chemicals?

At Janitronics, we believe in being environmentally responsible without sacrificing our standards of cleanliness. Our Green Cleaning Policy guides our approach by establishing clear standards for sustainability, product selection, and occupant well-being. We use environmentally sound Green Seal cleaning products that meet or exceed all state and federal environmental regulations and have proven to be effective and reliable. Our cleaners follow our Green Clean Program, an effective, reliable cleaning method that promotes the well-being of building occupants and the environment. 

5. What property types does Janitronics serve?

Janitronics covers a broad spectrum of property types and industries. Global leaders trust us in the following industries:

6. Why should I work with Janitronics Building Services?

With Janitronics, an exceptionally clean and green building is only the beginning–we are a client-service organization and a full-service building partner with a relentless commitment to excellence. Since 1977, we have been a premier provider of commercial janitorial solutions for the Greater Boston area, specializing in first-class office buildings and life sciences companies. Our exceptional client satisfaction is fueled by our distinctive layered management system, advanced monitoring and reporting processes, and an unwavering commitment to both our clients and staff.  

The Janitronics Advantage sets us apart and establishes a higher standard of partnership. The Janitronics Advantage is an operational framework that integrates people, process, and technology to deliver measurable results. Part of the Janitronics difference is our robust training curriculum for our expert staff, on-the-job training for cleaners, and classroom training for our life science cleaners in our state-of-the-art, Greater Boston-based facility. Our commitment to the highest standards of corporate responsibility also means you can feel proud to be our trusted partner.

7. Does Janitronics provide all supplies and equipment?

At Janitronics, we utilize the industry’s most advanced equipment and technology to clean, operate, and support sustainable practices. The supplies and equipment we provide are crucial to achieving our high standard of cleaning and keeping your facility in Class A condition. 

Each property we clean receives all-new equipment based on your property’s needs and our scope of work. From mops and vacuums to scrubbers and sweepers, all equipment is routinely inspected and repaired as needed. Our cleaners use Green Seal-certified cleaning products in safe dispensing systems. In addition, we install a state-of-the-art, proprietary Janitronics Communications Kiosk in your janitorial closet that manages labor, communications, quality assurance, training, and safety & compliance. 

8. How many Janitronics employees will be cleaning my building?

With a workforce of over 1,600 cleaners, Janitronics has the flexibility to support buildings of varying sizes and scopes. Whether you need one to two nighttime cleaners or hundreds of full-time employees, we have the ability to scale up or down based on your needs. We also provide full-time dedicated management staff for larger facilities.

9. What happens if something in our facility is not cleaned to our satisfaction?

At Janitronics Building Services, we care deeply about our clients and their satisfaction, and we have built a business that supports that initiative every step of the way. We combine a customer-focused mindset, a personal approach, and an unwavering commitment to excellence to deliver superior service. 

Our unique, layered chain of command includes multiple touchpoints at each property, providing built-in accountability. This framework allows us to pre-emptively identify issues, continually improve our quality of service, and quickly resolve problems or address concerns.

10. How do we identify Janitronics crew members?

Janitronics understands that a clean-looking building starts with employee appearance. All field employees are required to wear branded uniforms and follow guidelines that ensure a polished, professional appearance. 

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